Last Updated: June 20, 2026
Introduction
Welcome to Tendai Plants and Design. These Terms and Conditions govern your use of our website, products, and services. By accessing our website or engaging our services, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please discontinue use of our website and services.
About Us
Tendai Plants and Design specializes in landscaping, exterior design, plant styling, interiorscaping, bespoke pots, plant supply, and maintenance services.
Contact Information:
Phone: +254 798 985515
Email: sales@tendaiplants.co.ke
Address: Karen, Nandi Road Off Ngong Road, Nairobi, Kenya
Products and Services
We strive to ensure that all products, services, descriptions, images, and pricing displayed on our website are accurate. However, we reserve the right to modify, discontinue, or update products and services without prior notice.
Due to the natural characteristics of plants, variations in size, shape, color, and growth patterns may occur.
Orders and Quotations
All quotations provided are valid for the period specified in the quotation document.
Orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Incomplete customer information
Pricing and Payments
All prices displayed are subject to change without notice.
Payment terms will be communicated during the quotation or ordering process.
Projects may require a deposit before work commences.
Full payment may be required before delivery, installation, or project completion unless otherwise agreed in writing.
Delivery and Installation
Delivery timelines are estimates and may vary due to weather conditions, supplier availability, traffic conditions, or other circumstances beyond our control.
Customers are responsible for providing accurate delivery information and ensuring access to the delivery or installation site.
Additional charges may apply if access restrictions result in delays or additional labor requirements.
Landscaping and Design Projects
Project timelines are estimates and may be affected by weather, site conditions, material availability, and client-requested changes.
Any modifications to approved designs or project scope may result in additional costs and revised completion dates.
Clients are responsible for obtaining any approvals, permits, or permissions required for their property where applicable.
Plant Care and Maintenance
Live plants are natural products and require proper care and maintenance.
Tendai Plants and Design is not responsible for plant loss, deterioration, or damage resulting from:
- Improper watering
- Neglect
- Pest infestations occurring after delivery
- Extreme weather conditions
- Relocation of plants after installation
- Third-party interference
Maintenance services may be purchased separately to help ensure plant health and longevity.
Intellectual Property
All website content, including text, graphics, logos, images, designs, and branding materials, remains the property of Tendai Plants and Design unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Tendai Plants and Design shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website.
Our total liability shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.
Website Use
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to website systems
- Distribute malicious software or harmful content
- Interfere with website functionality or security
We reserve the right to restrict access to users who violate these terms.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of any changes.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Kenya.
Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Kenya.
Contact Us
For any questions regarding these Terms and Conditions, please contact:
Tendai Plants and Design
Phone: +254 798 985515
Email: sales@tendaiplants.co.ke
Address: Karen, Nandi Road Off Ngong Road, Nairobi, Kenya